The excitement I felt when I received my new Elo monitor, equipped with a touch screen, was immense. Unfortunately, merely a few weeks in, the touch screen ceased to function.
I tried everything, but nothing worked. After researching, I discovered why my Elo monitor touch is not working and how to fix it.
In this article, We will explore why your Elo monitor touchscreen is not working and how you can fix it.
Let’s get started!
Why is your Elo monitor touchscreen not working?
If your Elo monitor touchscreen is not working, it may be due to various issues, such as driver issues or issues with a system setting.
A hardware issue, malware infection, or registry error may also cause it.
1. Run hardware and device troubleshooter
Before troubleshooting, you should run a hardware and device troubleshooter to find out the leading cause of it.
This tool automatically targets the cause and fixes the issue quickly.
In order to do it.
1. Open the settings by using the window+I
2. Select the update and security tab
3. Then scroll down and choose troubleshoot from the menu
4. Now look for the hardware and devices troubleshooter, select it, and choose to run the troubleshooter
5. Follow the on-screen instructions to identify the issue, then select the appropriate action to fix the issue or get further information for the error.
2. Clean the display
Sometimes, the display becomes dusty and dirty over time of usage. You should clean the screen regularly to ensure the optimal performance of your monitor.
In order to clean the screen, turn off the monitor and unplug it from the power source, then take a soft fabric cloth and a shiner spray, then apply the shiner on the screen and scrub it with the cloth in a circular motion.
After cleaning the screen, turn on the monitor to see if it resolves the issue.
3. Disable and enable the HID
Sometimes, restarting the driver associations may fix the issue.
In order to do it:
1. Press the window+R at the same time to bring up the run utility
2. Now type the “devmgmt.msc” without quotations, and select ok; it will open the device manager in the separate window
3. Now expand the HID category
4. Right-click on the HID-compliant touchscreen listing, disable it from the context menu
5. Then wait for 5 minutes, then again right-click on the HID-compliant touch screen and enable it
6. Now check if it solves the issue
4. Reinstall the touchscreen driver
If you’re still facing the issue with your touch screen, you should uninstall and reinstall the touch screen driver.
In order to do it:
1. Press the window+R at the same time to open the run utility
2. Now type the “devmgmt.msc” without quotations, and click on ok
3. Now expand the HID category
4. Then right-click on the precise touch driver and choose to uninstall it, following the on-screen instruction
5. Then repeat the reinstallation for HID touchscreen listing
6. Then the reinstallation is completed, navigates to the action scan for hardware changes; it will automatically reinstall the driver
7. After reinstallation now, check the touch screen to ensure it works
5. Reset the touch calibration
All of the touch devices come with optimized calibration for the best experience. If you’re by chance changing the calibration, it may also cause an issue with touch. You should reset them to set them at default.
In order to do it:
1. Search the calibrate in the search bar, then select the calibrate the screen for pen or touch input
2. Select the reset from the list; if there is no reset option, don’t worry. Your device is already set to the default settings
4. Click on the yes, then follow the instructions and reset the calibration to default
Now turn off your device and restart it to check if it works.
6. Change power management settings
Your device’s power management settings can cause the touch to stop working immediately or occasionally.
You should check the power settings to solve the issue.
In order to do it:
1. Press the window+R at the same time to open the run utility
2. Then type the “devmgmt.msc” and select the ok
3. Now expand the HID by clicking the arrow to next
4. Double-click on the HIDcomplint touchscreen listing
5. Now select the power management tab in the new window
6. Then uncheck the box next to allow the pc to turn off the device to save power, and click on ok
7. Customer support
If you still need help with your Elo monitor, contact Elo customer support for further instructions.
Customer support can provide other solutions; they have qualified and expert technicians.
FAQ
How do I turn on the touch screen on Elo?
In order to turn on the touch screen on your monitor.
1. Launch the Elo touchscreen control panel
2. Now select the properties tab on the touch screen which you want to enable
3. Then click on the advanced tab
4. In the options section, there is an option to disable and enable the touch to enable it
How do I get my touch screen to work?
Ensure that your monitor has touchscreen capabilities, then restart the pc or clean the display.
Or enable the touch screen in the settings and calibrate the touch screen in the window.
Do touch screens lose sensitivity?
If you are not treating your monitor well, its touch will lose its touch sensitivity over time. It may also lose its sensitivity if it becomes dirty.
Wrapping Up
These are the possible solutions if your Elo monitor touchscreen is not working. Try these solutions to fix the issue.
- Run hardware and device troubleshooter
- Clean the display
- Disable and enable the HID
- Reinstall the touchscreen driver
- Reset touch calibration
- Change power management settings
Now I’d like to hear from you!
Which method are you using from this article? Do you still need further information about your Elo monitor touchscreen not working?
Let me know in the comment.