Shortly after purchasing an ASUS monitor, I found the ASUS buttons were not working. After a few attempts to get them to function, I realized there might be an issue with my monitor, so I then spent the rest of the day trying to fix the problem. If you’re in the same boat, here’s what I found, and hopefully it’s useful for you.
Why Your ASUS Monitor Buttons are Not Working
If your ASUS monitor buttons are not working, it may be due to various issues. These range from connection issues to more physical problems such as the buttons becoming stuck with dust and debris.
More often than not, to solve the issue, you should clean the button with the compressed air can.
However, let’s troubleshoot the problem from start to finish so no stone is left unturned.
1. Power Cycle the Monitor
Before troubleshooting, try to power cycle the monitor; sometimes, it resolves the issue.
To power cycle:
1. Turn off the monitor and unplug it from the power source
2. Then let it for 30 to 40 seconds
3. Plug it back into the power source and turn on the monitor
4. Now check the buttons to see if it resolves the issue
2. Press the Buttons
You should try to press the buttons to solve the issue; firstly, unplug everything and hit all the buttons for around 1 to 2 minutes.
After 2 minutes:
- Leave the buttons.
- Replug all the cables.
- Turn on the monitor to see if it works.
3. Using Compressed Air Can
Sometimes the long-term usage of the buttons can cause them to become broken or clogged with dirt and debris.
To solve the issue, you should use a compressed air can to clean the buttons.
Carefully unplug the monitor from the power source, then use the air carefully to remove the dust and debris.
Then plug the monitor back in to see if it works.
4. Use Alcohol
If you’re still facing an issue with your monitor buttons, try to use alcohol to clean the buttons.
To clean the buttons, carefully unplug the monitor and unscrew it, then carefully use the alcohol on the buttons to clean them.
Then reassemble the monitor and replug it back to the power source.
5. Check Cable Connections
Similar to when you’re struggling to get your monitor to connect to your PC, you should check all cable connections to the monitor; a loose cable connection or faulty cable may cause the monitor to malfunction.
Check all cables to ensure they are not faulty or firmly connected or they are not damaged.
If they are, you should replace them with a new one to resolve the issue.
6. Reset the Monitor to Factory Settings
Sometimes, resetting the monitor to the factory settings resolves the issue.
To do:
1. Locate the OSD or main menu on the monitor
2. Now press and hold the OSD or main menu button until the menu is not open
3. Now navigate through the using the arrow buttons to find the option of resetting the monitor to factory settings
4. Select the reset option, then confirm the action; it will reset the monitor to the factory settings.
7. Contact customer support
If you’re still facing issues with your Asus monitor, contact customer support for further instructions.
Customer support has qualified and expert technicians.
All Asus Monitor Buttons
Each model of the Asus has different buttons for different purposes:
- Menu button
- Close button
- Input selection button
- Quickfit button
- Shortcut1: Brightness hotkey
- Shortcut2: HDR hotkey
- Power button/power indicator
What Button Turns on the Monitor?
The monitor power button is usually used to turn on the monitor. It is located on the front side of the monitor under the screen, in the right corner.
What is the Function Button on ASUS?
Using the hotkey button, you can get the hotkey functions by pressing the F1-F12. You can also access the F1-F12 function by pressing the Fn.
Final Thoughts
These are the possible solutions if your ASUS monitor buttons are not working. You should try these solutions to fix the issue.
- Power cycle the monitor
- Reset the monitor to factory settings
- Press the buttons
- Using compressed air can
- Use alcohol
- Check cable connections