As a user of a BenQ monitor, I have encountered difficulties with the sound on my BenQ monitor not functioning. It’s a troublesome problem that can occur due to a variety of reasons.
There may be faulty connectors to incorrect settings. While it may seem daunting, you can try some simple solutions to get your sound back up and running.
Whether you hear no sound at all or distorted audio coming through your speakers, this guide will help you identify the cause and fix your BenQ monitor sound issues quickly and easily.
Let’s get started!
Why does your BenQ monitor sound not working?
If your Benq monitor does not have sound, it may be caused by several reasons. No pre-installed speakers and improper pc volume are common causes for it.
If you’re not an expert in solving the issue, read on to solve the problem.
1. No pre-installed speakers
If your monitor does not have sound, it may not come with pre-installed speakers. You Should check if your device supports the speakers.
Here are the steps to check it:
1. Check the device model number on the sticker, which is at the back of the monitor
2. Now enter that number into the Benq monitor manual lookup
3. Then click on the download icon to download the specification summary document
4. Check the device specification to ensure that your monitor has built-in speakers or not
If your monitor does not have a built-in speaker, you should get sound by connecting to the external speakers or headphones.
2. Monitor audio is not set default
If your pc settings are not set to configure the use of the monitor’s speakers, it can cause the monitor to have no sound.
Follow the steps to fix the issue:
1. Go into the audio settings on the pc and then click on the speaker’s option. Now ensure that it is not set as default. If it is, then change it to the Benq monitor
2. You will get the option after rebooting the pc
3. You can also unplug and replug the audio cable to reset the audio settings to get the sound
4. Remember that you will need to change the audio source whenever you connect it with another device.
3. Monitor speaker to low or muted
Monitor speakers’ low volume is another common cause of not having sound. If the monitor’s sound is too low or muted, you will not be able to get sound.
You should inspect the monitor volume level. Most monitors have a joystick or button on their bottom to raise the volume level.
If your monitor has a joystick, move it to the left or right to get the sound indicator. Now ensure the volume is not mute and set at a higher level.
Please do not push the joystick button; it will open the main menu of your monitor. If your monitor does not have the physical button.
Then you should go to the menu then go into the settings. Now navigate to the audio and make sure the volume is set at a higher level.
4. Improper pc settings
If the volume of your pc is not properly set, then it causes the monitor to have no sound.
This usually happens when you use more output audio sources for audio.
To avoid the issue, you should check the pc audio settings.
Follow the steps to fix the issue:
1. Click on the sound or speakers icon in the sound taskbar
2. Now open the sound settings
3. Adjust the master volume to the high level
4. Now click the icon once again to open the volume mixer
5. Then set the volume of your monitor to your needs
You should enable the loudness equalization if you’re using your device with Windows 10 or higher.
This normalizes the pc volume automatically. If this is disabled on your device, it causes volume problems.
Go into the control panel, then click on the sound. Now navigate to the enhancements to enable the loudness equalization.
5. Outdated audio driver
An outdated audio driver can also cause the monitor to have no sound. You should check the audio driver for the latest updates to avoid the issue again.
Here are the steps to fix the issue
First, make sure the installed driver is working correctly or not. You should delete it and install a new driver if it does not work.
1. Search device manager in the search bar and click on the result
2. Now select the sound, video, and game controller on pop up menu, then double click
3. If the driver is not operating smoothly, click on the updated driver
4. Click on the search automatically for the updated driver, then wait for about 5 to 10 minutes
If the procedure fails in any condition, you must uninstall and then reinstall the driver. It will automatically uninstall the audio driver.
6. Corrupted operating system
Sometimes, a minor glitch in the system file causes the monitor to have no sound. In this case, you should update the system software.
Here are the steps:
1. Go into the window settings
2. Click on the window update on the left tray
3. Now click on the check for the updates icon then the system will notify you about the updates and automatically check for updates.
4. Now select the download and install for the system to update
5. Now let the system complete the updating and installation, then restart the monitor
But if the system notifies you of the optional update, then do it by following the steps:
1. Go to the window settings
2. Click on the window update
3. Then click on the advanced options and scroll down to select the additional options
4. Now check for the updates available in the optional update section; click it to update
5. Click on the download and install, then wait a few minutes to update.
7. Customer support
If you still face issues with your Benq monitor, contact Benq customer support for another solution.
Customer support has qualified technicians who can provide you many ways to solve the issue.
FAQ
How do I get sound from my BenQ monitor?
To get sound from your BenQ monitor, you will first need to connect the monitor to an HDMI or VGA cable.
Once connected, you can open up your audio settings on the computer and select the BenQ monitor as the sound output device.
After that, you can hear sound from your BenQ monitor’s speakers.
Does VGA carry audio?
No, VGA does not carry audio. VGA stands for Video Graphics Array and is an analog interface used to connect a computer to a display device such as a monitor or projector.
It was first developed to carry video content only; it cannot transfer audio signals.
Wrapping Up
These are the possible solutions if your Benq monitor does not have sound. As a monitor user, I also know how frustrating it is.
- No pre-installed speakers
- Monitor audio is not set default
- Monitor speaker to low or muted
- Faulty audio cable
